Justice Services Guide
Justice Services Guide
In light of a recent cybersecurity breach, Fulton County's justice technology systems have been compromised. Despite this, the justice system remains functional, though the breach has notably affected a variety of services within the Fulton County justice framework.
This guide is designed to offer comprehensive details on the services impacted within the system, categorized by agency for ease of navigation.
Key Guidelines for System-Wide Compliance:
- Individuals who have received summons from any justice agency within Fulton County are urged to adhere strictly to the directives provided in the summons document.
- Jurors are reminded to follow all provided instructions meticulously.
- Visitors to the Courthouse are advised to come prepared with documents detailing their case number and the designated courtroom, to facilitate smoother processing.
This guide aims to assist in navigating the temporarily altered landscape of the Fulton County justice system with minimal disruption.
Cyber incident response
Justice Center Services
Superior Court
Jury Services
Full service
Please report as summoned.
For updates on reporting, please call 404-612-4600, scan the QR code on your summons, or access https://fultoncourts.jpjuroraccess.com/login"
E-Filing
Service with delays
Please continue to E-File. E-filing is accepted. However, processing times are currently delayed.
Non-Complex Cases
Service with delays
Non-Complex cases continue to be heard.
Pretrial Services program (felony and misdemeanor)
Service with delays
Pretrial services continue, but please expect some delays in processing times.
Accountability Court
Full Service
All Accountability Court services are fully operational.
Administrative Support/ CSR
Service with delays
Superior Court administrative staff are onsite available to the public.
Justice Resource Center
Full service
JRC is open for walk-ins.
Please visit: https://jrc.fultoncourt.org/"
Alternative Dispute Resolution
Full service
Please visit: https://www.fultoncourt.org/adr or send emails to: sca.adrstaff@fultoncountyga.gov
Family Division
Full service
Judges and Judicial Officer’s continue to hear cases, including issuance of temporary protective orders (TPOs).
Please email familydivision@fultoncountyga.gov
Interpreter Services
Full service
Interpreters providing support services to Judges.
Division Judges
Full service
Judges continue to conduct civil /criminal trials, hearings and other matters.
Court Reporter Services
Full service
Court reporters providing support services to Judges.
Full service
Please report as summoned.
For updates on reporting, please call 404-612-4600, scan the QR code on your summons, or access https://fultoncourts.jpjuroraccess.com/login"
E-Filing
Service with delays
Please continue to E-File. E-filing is accepted. However, processing times are currently delayed.
Non-Complex Cases
Service with delays
Non-Complex cases continue to be heard.
Pretrial Services program (felony and misdemeanor)
Service with delays
Pretrial services continue, but please expect some delays in processing times.
Accountability Court
Full Service
All Accountability Court services are fully operational.
Administrative Support/ CSR
Service with delays
Superior Court administrative staff are onsite available to the public.
Justice Resource Center
Full service
JRC is open for walk-ins.
Please visit: https://jrc.fultoncourt.org/"
Alternative Dispute Resolution
Full service
Please visit: https://www.fultoncourt.org/adr or send emails to: sca.adrstaff@fultoncountyga.gov
Family Division
Full service
Judges and Judicial Officer’s continue to hear cases, including issuance of temporary protective orders (TPOs).
Please email familydivision@fultoncountyga.gov
Interpreter Services
Full service
Interpreters providing support services to Judges.
Division Judges
Full service
Judges continue to conduct civil /criminal trials, hearings and other matters.
Court Reporter Services
Full service
Court reporters providing support services to Judges.
State Court
Recovery Treatment Court
Service with delays
Conducting calendars previously scheduled. Please expect delays in calendaring cases after the cyber incident.
Division Judges & Clerk's Office
Service with delays
Conducting calendars previously scheduled. Please expect delays in calendaring cases after the cyber incident.
E-Filing
Service with delays
Please Continue to E-file. State Court is also accepting paper filings for criminal and civil.
Payments for filings (civil and criminal)
Service with delays
Not accepting online payments but are accepting cash, credit cards, cashiers checks in person.
Traffic Court & Traffic Tickets
Service with delays
Court is being conducted but must pay fines in person.
Warrants
Service with delays
Warrants are still being issued for defendants who fail to appear at the discretion of State Court judges.
Probation
Service with delays
Please report to Judicial Correctional Service (JCS) as ordered.
State Expedited Calendars (First Appearance)
Service with delays
1st appearance hearings are ongoing for defendants arrested with or without warrants.
Service with delays
Conducting calendars previously scheduled. Please expect delays in calendaring cases after the cyber incident.
Division Judges & Clerk's Office
Service with delays
Conducting calendars previously scheduled. Please expect delays in calendaring cases after the cyber incident.
E-Filing
Service with delays
Please Continue to E-file. State Court is also accepting paper filings for criminal and civil.
Payments for filings (civil and criminal)
Service with delays
Not accepting online payments but are accepting cash, credit cards, cashiers checks in person.
Traffic Court & Traffic Tickets
Service with delays
Court is being conducted but must pay fines in person.
Warrants
Service with delays
Warrants are still being issued for defendants who fail to appear at the discretion of State Court judges.
Probation
Service with delays
Please report to Judicial Correctional Service (JCS) as ordered.
State Expedited Calendars (First Appearance)
Service with delays
1st appearance hearings are ongoing for defendants arrested with or without warrants.
MAGISTRATE COURT
Electronic Warrants
Full service
Electronic warrant services are fully functional.
First Appearance Hearings
Full service
First appearance hearings are being conducted at the jail.
Scheduled Hearings
Service with delays
You are required to appear if notice is sent. The Order of Business shows which cases are in person.
Misdemeanor Mental Health Court
Full service
Court is being conducted.
R.E.A.C.H. Clinic
Full service
Clinic phone number (404-613-9307) is now operational.
Administrative inquiries
Full service
Main line (404-613-9071) is operational.
Walkups for pauper's affidavits
Full service
Services are fully functional
CLERK OF SUPERIOR AND MAGISTRATE COURT
Notary Commission Services
Full Services
All payment types accepted
Passport Application Acceptance Services
Full Service
All Payment Types Accepted
Annex Services
Notary/Passport Services
All payment Types Accepted
Court Ordered Disbursements
Service with delays
Disbursements per judge's order are delayed based on system availability.
Court Ordered Refunds
Service with delays
Disbursements per judge's order are delayed based on system availability.
Garnishment Disbursements
Service with delays
Disbursements per judge's order are delayed based on system availability.
Court Registry Deposits
Full Service
Payments are being accepted and posted to the case.
Restitution Payments (Solicitor General and District Attorney ordered)
Full Service
Payments are being accepted and posted to the case.
Garnishment payments
Full Service
Payments are being accepted and posted to the case.
Rent payments
Full Service
Payments are being accepted and posted to the case.
Appeals and Transfer payments
Service with delays
Payments are accepted and are pending system availability.
Solicitor General Pre-Trial Diversion Participation Fee
Service with delays
Payments are accepted and are pending case availability for posting.
E-Filing
Limited Service
Continue to E-File with delays on acceptance as documents are being processed in the order they are received.
Warrant Application
Limited Service
Continue to file with delays as cases will be processed in order they are received.
Court Records (Civil / Criminal)
Limited Service
Requesting patience from public, will provide information to public once Odyssey is operational
Appeals
Limited Service
Requesting patience from public, justice partners and other jurisdictions, will provide infomration to public once Odyssey is operational
Boards of Equalization Hearings
Limited Service
Hearings are happening but processing of hearing results is delayed due to system issues.
First Appearance
Limited Service
First appearance continues and is being conducted at the Jail. Zoom is not being used
Title Search
Limited Service
Title search is available through RPS system
Full Services
All payment types accepted
Passport Application Acceptance Services
Full Service
All Payment Types Accepted
Annex Services
Notary/Passport Services
All payment Types Accepted
Court Ordered Disbursements
Service with delays
Disbursements per judge's order are delayed based on system availability.
Court Ordered Refunds
Service with delays
Disbursements per judge's order are delayed based on system availability.
Garnishment Disbursements
Service with delays
Disbursements per judge's order are delayed based on system availability.
Court Registry Deposits
Full Service
Payments are being accepted and posted to the case.
Restitution Payments (Solicitor General and District Attorney ordered)
Full Service
Payments are being accepted and posted to the case.
Garnishment payments
Full Service
Payments are being accepted and posted to the case.
Rent payments
Full Service
Payments are being accepted and posted to the case.
Appeals and Transfer payments
Service with delays
Payments are accepted and are pending system availability.
Solicitor General Pre-Trial Diversion Participation Fee
Service with delays
Payments are accepted and are pending case availability for posting.
E-Filing
Limited Service
Continue to E-File with delays on acceptance as documents are being processed in the order they are received.
Warrant Application
Limited Service
Continue to file with delays as cases will be processed in order they are received.
Court Records (Civil / Criminal)
Limited Service
Requesting patience from public, will provide information to public once Odyssey is operational
Appeals
Limited Service
Requesting patience from public, justice partners and other jurisdictions, will provide infomration to public once Odyssey is operational
Boards of Equalization Hearings
Limited Service
Hearings are happening but processing of hearing results is delayed due to system issues.
First Appearance
Limited Service
First appearance continues and is being conducted at the Jail. Zoom is not being used
Title Search
Limited Service
Title search is available through RPS system
Public Defender
Main phone number
Service with delays
Adult Division Main Line: 404-612-5200
Juvenile Division Main Line: 470-771-0794
E-Filing
Service with delays
Please continue to E-File. E-Filing is accepted, however processing times are currently delayed.
First Appearance Hearings
Service with delays
First appearance is being conducted, please expect some delays.
Service with delays
Adult Division Main Line: 404-612-5200
Juvenile Division Main Line: 470-771-0794
E-Filing
Service with delays
Please continue to E-File. E-Filing is accepted, however processing times are currently delayed.
First Appearance Hearings
Service with delays
First appearance is being conducted, please expect some delays.
District Attorney
All Forms of Criminal Litigation
Service with delays
All essential criminal litigation responsibilities and duties have been compromised by cyber incident.
Criminal Investigations
Service with delays
DA's Investigations Team abilities and services has been greatly impacted, majority of law enforcement agencies have cut off access to their services due to fear of cyber attack spreading and thereby reducing our effectiveness and efficiency both pre-indictment and post indictment duties.
Victim/Witness Services
Service with delays
DA's Office reaching out to update victims as the Superior Court continues to issue substantive trial, motion, plea/arr calendars, sentencing hearings etc. Please expect delays.
Grand Jury Services
Service with delays
Grand Jury has been greatly affected as operations and presentations to our Fulton county citizens has essentially slowed down and the number of days have been reduced accordingly.
Service with delays
All essential criminal litigation responsibilities and duties have been compromised by cyber incident.
Criminal Investigations
Service with delays
DA's Investigations Team abilities and services has been greatly impacted, majority of law enforcement agencies have cut off access to their services due to fear of cyber attack spreading and thereby reducing our effectiveness and efficiency both pre-indictment and post indictment duties.
Victim/Witness Services
Service with delays
DA's Office reaching out to update victims as the Superior Court continues to issue substantive trial, motion, plea/arr calendars, sentencing hearings etc. Please expect delays.
Grand Jury Services
Service with delays
Grand Jury has been greatly affected as operations and presentations to our Fulton county citizens has essentially slowed down and the number of days have been reduced accordingly.
Solicitor General
Law Enforcement Partners
Service with delays
Please contact: 470.792.0491
Victims or Witness Services
Service with delays
Please contact: 678.296.4502
Inmate or Jail Services
Service with delays
Please contact: 404.719.1729
Diversion Related Programs
Service with delays
Please contact: 470.827.2565
Trial Services
Service with delays
Please contact: 470.827.2564
All General Services
Service with delays
Please contact: 404.281.3245 or 404.901.0549
Service with delays
Please contact: 470.792.0491
Victims or Witness Services
Service with delays
Please contact: 678.296.4502
Inmate or Jail Services
Service with delays
Please contact: 404.719.1729
Diversion Related Programs
Service with delays
Please contact: 470.827.2565
Trial Services
Service with delays
Please contact: 470.827.2564
All General Services
Service with delays
Please contact: 404.281.3245 or 404.901.0549
Probate Court
Weapons Carry Permits - New
Full service
Services are fully available to the public.
Weapons Carry Permits - Renewals
Full service
Services are fully available to the public.
Adult Emergency Guardianship
Full service
Services are fully available to the public.
Order to Apprehend / Adult Involuntary Treatment
Full service
Services are fully available to the public.
New Filings - Decedents estates
Service with delays
Services are available to the public, please expect some delays.
New Filings - Minor Guardianship
Service with delays
Services are available to the public, please expect some delays.
New Filings - Adult Guardianship
Service with delays
Services are available to the public, please expect some delays.
Marriage Licenses
Full service
Services are fully available to the public.
Full service
Services are fully available to the public.
Weapons Carry Permits - Renewals
Full service
Services are fully available to the public.
Adult Emergency Guardianship
Full service
Services are fully available to the public.
Order to Apprehend / Adult Involuntary Treatment
Full service
Services are fully available to the public.
New Filings - Decedents estates
Service with delays
Services are available to the public, please expect some delays.
New Filings - Minor Guardianship
Service with delays
Services are available to the public, please expect some delays.
New Filings - Adult Guardianship
Service with delays
Services are available to the public, please expect some delays.
Marriage Licenses
Full service
Services are fully available to the public.
Juvenile Court
Juvenile Records
Operational
Restitution Payments
Operational
Intake office
Operational
For information, please visit: https://fultonjuvenilecourt.org/it-system-outage/
Court Cases
Operational
Operational
Restitution Payments
Operational
Intake office
Operational
For information, please visit: https://fultonjuvenilecourt.org/it-system-outage/
Court Cases
Operational
Sheriff's Office
Release
Service with delays
Releases from Fulton County Jail are occuring, process is currently conducted manually.
E-Bonding
Service with delays
E-Bonding services have resumed normal operations.
Sheriff's App
Not operational
Sheriff's App is impacted by the cyber incident and unable to provide real-time data at this time.
Service with delays
Releases from Fulton County Jail are occuring, process is currently conducted manually.
E-Bonding
Service with delays
E-Bonding services have resumed normal operations.
Sheriff's App
Not operational
Sheriff's App is impacted by the cyber incident and unable to provide real-time data at this time.
Marshal's Department
Writ of Possession
Service with delays
Marshal's Dept still conducting evictions. To landlords, timing is delayed, need patience
Civil Intake
Limited Service
Deputies still serving papers for previously input cases, patience needed until Court Tech Systems are operational
Service with delays
Marshal's Dept still conducting evictions. To landlords, timing is delayed, need patience
Civil Intake
Limited Service
Deputies still serving papers for previously input cases, patience needed until Court Tech Systems are operational