Veteran Resources

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Veteran resources

Veteran Resources

Priority of Service

Jobs for Veterans Act (P.L. 107-288) and its corresponding regulations (20 CFR Part 1010) specify that veterans and eligible spouses should receive priority of service. All Georgia One-Stop sites are required to implement priority of service for covered persons.

All covered persons will receive priority of service at the Fulton County WIA One Stop Career Centers. Information will be displayed regarding our intentions regarding priority of service in prominent public view within the Workforce Investment Act (WIA)  Career Centers. Priority of service requires that covered persons must be served prior to non-covered persons. Covered persons must still meet all eligibility and program requirements, where they exist. Individuals who are covered persons must be served by any available staff ahead of non-covered persons. For priority of service purposes, a covered person is a:

1. Veteran - an individual who has served at least one day in active military, naval or air service, and was discharged under "other than dishonorable" conditions. This includes full-time duty in the National Guard or a Reserve component, except full-time duty for training purposes. Note that this is the WIA definition of veteran (at least one day of active military service), not the definition used for LVERs and DVOP staff to provide services (at least 180 days of active military service).

2. Eligible spouse - the spouse of:

  • Any veteran who died of a service-connected disability;
  • Any member of the Armed Forces serving on active duty who, at the time of the spouse's request for priority has been listed for at least 90 days as: missing in action; captured in line of duty by a hostile force; or forcibly detained or interned in line of duty by a foreign government or power;
  • A veteran who has a total disability resulting from a service-connected disability (as determined by the Department of Veterans Affairs);
  • Or a veteran who died while a total disability, resulting from a service-connected disability, was in existence

The following is the appropriate sequence for priority of service under WIA:

  • Program-eligible veterans and eligible spouses who meet mandatory or spending priorities, or who meet the area's applicable income eligibility requirements must receive the highest level of priority of service.
  • Program-eligible individuals who are not covered persons who meet mandatory or spending priorities or who meet the area's income eligibility requirements receive the second level of priority of service
  • Veterans and eligible spouses outside the program-specific mandatory priority or spending requirements receive the third level of priority of service
  • Non-covered persons outside the program-specific mandatory priority or spending requirements receive the fourth level priority of service


Note: Many covered persons will meet low-income criteria, as military pay while on active duty is not counted for income determination purposes. The definition of veteran applicable to the covered person priority of service is broader than the definition of veteran used for the services provided by the Disabled Veteran Outreach Program (DVOP) staff and Local Veteran Employment Specialists (LVERs). Priority of service also applies to training where training/funding availability is limited. If there is a waiting list for services, veterans and eligible spouses will be selected first to receive the service, provided the covered person has been determined eligible and is qualified for the service. However, when a non-covered person is already receiving a service, a veteran or eligible spouse who is identified subsequently should not displace that non-covered person receiving the service. Individuals who identify themselves as covered persons are not required to verify their status as veterans or eligible spouses at the point of service entry, unless they immediately undergo eligibility determination and enrollment into a training program. For services with eligibility guidelines, if the individual does not have proper documentation of status as a covered person at that time, it is appropriate to give the customer priority, enroll him or her for the service and then request documentation of status. Note that documentation of status should be obtained for all covered customers receiving intensive or training services.

The following documents are appropriate for verifying covered person status:

  • A DD 214 (Discharge Papers and Veterans Separation Documents)
  • An official notice issued by the Department of Veterans Affairs establishing entitlement to a disability rating or award of compensation to a qualified dependent
  • An official notice issued by the Department of Defense that documents veteran status or spousal rights
  • An official notice issued by a state veterans' service agency that documents veteran status or spousal rights

Eligible spouses whose eligibility is based on the disability of a living veteran spouse should obtain the relevant documentation from the U.S. Department of Veterans Affairs.


Veteran Affairs Information & links

Georgia Department of Veterans Affairs

United States Department of Veterans Affairs

Directory of Veteran Service Organizations

VA Health Administration

VA Compensation & Pension

VA Inquiry System

VA Special Programs

Career Resources for Veterans

Veterans Training

VETSUCCESS VA Vocational Education & Employment Service

Veterans' Employment & Training Service

University System of Georgia – Veterans Affairs