Pay Your Water Bill

Pay Your Water Bill

Fulton County has recently experienced a major system outage resulting from a cyber incident.

At this time, this system prevents Fulton County Water Service from accepting online and phone payments at this time. We understand the inconvenience this may cause, and we want to assure you that your account will not be adversely impacted in any way.

No late fees will be charged due to this issue. Water services will continue uninterrupted.
During this interruption, payments can be made via check and mailed to 141 Pryor St, Ste 7001, Atlanta, GA 30303.

Fulton County actively working to resolve this matter as quickly as possible and will notify customers as soon as the issue has been resolved.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience during this time.


You can make a secure payment online using a Visa, MasterCard or Discover credit card, Visa or MasterCard Debit card or e-check. Simply click here. NOTE: To sign up, you will need to use your eight digit customer number and eight digit account number (including leading zeroes).


Automated telephone payment line

Pay your bill anytime using an e-check or debit or credit card by calling 404-612-6830 and selecting option 2. There is no convenience fee for this service.


Self-service payment kiosk

Our self-service payment kiosk is located at 11575 Maxwell Rd., Alpharetta, GA 30009. It can be used Monday through Friday from 7:30 a.m. to 6:30 p.m. and on Saturday from 7:30 a.m. to 12 p.m. Payments can be made by e-check or debit or credit card; this location does not accept cash payments.


Direct payment from a bank account

Complete an ACH application and mail it along with a voided check that displays your account number and your bank's routing number. For additional information, please call 404-612-6830.

By mail

Allow five to seven business days to ensure payment is delivered by the due date. Mail payments to:

Water and Sewer Billing and Collections
P.O. Box 105300
Atlanta, GA 30348-5300


In person

Payments can be made using Visa, MasterCard and Discover cards, cash, checks and money orders Monday through Friday from 8:30 a.m. to 5 p.m. at the following location:

Fulton County Government Center
141 Pryor St., Suite 7001
Atlanta, GA 30303

For a sample bill to help you understand the information on this document, please click here.


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