Water Services

Fulton County

Water Services

Water Services

From drinking water to wastewater, Fulton County’s Public Works is committed to protecting our most important natural resource. We gear our operational and educational efforts toward providing the highest quality services to our citizens in an environmentally sound way.

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FAQs

water services

Do I need an irrigation meter?

When used for irrigation, most of the water does not go back into the sewer to get processed, it goes into the soil. Because of this, Fulton County allows customers to have a secondary dedicated irrigation meter installed which is not subject to the sewer charges. This may represent substantial savings on your water bill expenses during the warmer months.

Customers may apply for a separate irrigation meter by contacting Simone Rolland at (404) 612-0883. The approximate cost for the meter and installation is $2,385.

 I had a water leak. Can I get my bill adjusted?

Adjustments to water and sewer accounts for leaks, that are classified as non-routine and are not preventable by proper maintenance, are available upon qualification. Once the leak repair has been completed, a Leak Adjustment Request Form along with the appropriate repair statement must be submitted for an adjustment to be considered. Click here for more information and to submit your request.

How do I check for water leaks?

The best way to determine if you have a leak in your plumbing system is by first checking your water meter. If you do not know where your meter is located you can call the Water and Sewer Billing and Collections Customer Service at 404-612-6830 to get your meter location.

 

Make sure no water is being used inside or outside of your house.

 

Locate your water meter and check the leak indicator to see if it is moving. Depending on the brand of your meter, the leak indicator could be a small triangular shaped dial that rotates when water is flowing through the meter. If the dial is moving, chances are, you have a leak.

 

Or, you can also take a meter reading and wait 1 or 2 hours and take another meter reading (make sure no water is used during this time). If the reading has changed, you have a leak.

 

After you have determined that you have a leak, the next step is to determine if the leak is inside or outside of your house.

 

Locate your home's main shut off valve and shut off the water at the valve. Typically, you will find the shut off valve in the basement or garage directly behind an outdoor faucet, or outside below an outdoor faucet.

 

Again, check the leak indicator for movement or use the meter reading method, making sure not to use any water during this period. If the leak indicator stops moving or there is no change in the meter readings, then you have a leak inside of the house. If the leak indicator continues to move or there is a change in the meter readings, then the leak is outside between the meter and the house.

 

If you are unable to locate the leak, you may need to call a plumber.

For more information, please visit http://www.fultoncountyga.gov/was-leak-test-instructions

How to get my water tested?

Please review the following post to discover how you can have your water tested - http://aesl.ces.uga.edu/watertest/Georgia.htm

How much are water tests?

Water samples can also be tested for a variety of purposes. The basic water test checks for pH, water hardness, and the presence of 16 minerals.

Basic Water Test $22

Expanded Water Test $62