WorkSource Fulton

Worksource fulton

WorkSource Fulton

COVID-19 Update - March 18, 2020

Due to the Coronavirus (COVID-19) pandemic, the One-Stop Career Centers at North Fulton Service CenterSouth Fulton Annex, and Adamsville Regional Health Center are CLOSED until further notice. Job seekers are encouraged to visit for information about employment and training services. They can complete the fields and a staff member will follow up with them about their needs.


NEW Information for filing for unemployment, mandatory filing by employers for partial claims, and reemployment services:


In response to the recent development of COVID-19, the Georgia Department of Labor (GDOL) is temporarily suspending in-person requirements for services provided by the agency. In accordance with Governor Kemp’s recommendation, the GDOL is providing online access to unemployment services, partial claim access for employers, and other reemployment services. Please visit the Georgia Department of Labor’s website for the most recent updates.

The mission of the WorkSource Fulton division is to assist Fulton County residents and metropolitan Atlanta area employers in developing and sustaining a world-class workforce that realizes viable incomes and benefits, thus strengthening their families and neighborhoods.

Our office provides services to Fulton County Residents, Dislocated Workers, Adults, and Youths.   The Workforce Innovation and Opportunity Act (W.I.O.A) funds are responsible for the operation of the Career Centers.

Citizens in need of reasonable accommodations due to a disability including communications in an alternative format, please contact the Disability Liaison at 404-613-7944. For TDD/TTY or Relay Access dial 711.   

2020-2023 Draft Regional Workforce Plan for WorkSource Metro Atlanta Open for Review and Comment

WorkSource Metro Atlanta’s draft 2020-2023 Regional Workforce Plan for implementation of the Workforce Innovation and Opportunity Act is available for review and comment.

You can download the plan here. 

Please contact the ARC Workforce Solutions Group at or 404-463-3327 if you are not able to review the document via this link.
Comments will be accepted on the draft plan during a public review period beginning August 28, 2020 and ending September 28, 2020 at 5:00 pm. Comments should be submitted by email to, or by mail to Atlanta Regional Commission, Workforce Solutions Group, WIOA 2020 Local Plan Comments, 229 Peachtree Street, NE, Suite 100, Atlanta, GA  30030.

Our Vision

The vision for the Fulton County Workforce Preparation and Employment System (FCWPES) is to assist Fulton County residents and metropolitan Atlanta area employers in developing and sustaining a world-class workforce that realizes viable incomes and benefits, thus strengthening their families and neighborhoods.

This will be achieved through the following goals:

  • To enable individuals to achieve their highest potential.
  • To ensure employers have the skilled workers they need to compete effectively in the global economy.
  • To capitalize on the untapped potential of the unemployed, underemployed workers, discouraged workers, youth and other job seekers with special needs.
  • To create an enterprise that eliminates fragmentation among the public sector and utilizes private sector leadership.

WorkSource Location Moving:

The WorkSource Fulton office currently located 5710 Stonewall Tell Road is preparing for an upcoming move this spring to the South Fulton Service Center at 5600 Stonewall Tell Road, College Park, GA 30349.

The closing date for the South Fulton Career Center will be announced soon along with a planned reopening in the renovated space in the South Fulton Service Center, which will also include the relocation of the One Stop operation and partners from the North Fulton Career Center to the South Fulton Career Center.

WorkSource Fulton’s new location in the South Fulton Service Center will expand the size of the Employment Resource Room and improve the center’s ability to connect Fulton job seekers with job opportunities. The new space is expected to double the number of computer stations available to 24, increase the number of customers served, and reduce service times. 


We thank you for the opportunity to assist you with your training and job search. Because customer satisfaction is our priority and we value your feedback for our continuous improvement, please respond to the statements and questions in the Online Survey below for the office location that served you:

Adamsville Location

North Fulton Location

South Fulton Location

Citizens in need of reasonable accommodations due to a disability including communications in an alternative format should contact Nell Kapple in the Department of Housing and Human Services at (404) 613-7944. For Georgia Relay Access, dial 711.


workforce innovation & opportunity act

What is WIOA?

President Barack Obama signed WIOA into law on July 22, 2014. WIOA is designed to help job seekers access employment, education, training, and support services to succeed in the labor market and to match employers with the skilled workers they need to compete in the global economy. Congress passed the Act by a wide bipartisan majority; it is the first legislative reform of the public workforce system in more than 15 years. Every year the key programs that form the pillars of WIOA help tens of millions of job seekers and workers to connect to good jobs and acquire the skills and credentials needed to obtain them.

“The Workforce Innovation and Opportunity Act (WIOA) will help job seekers and workers access employment, education, training, and support services to succeed in the labor market and match employers with skilled workers they need to compete in the global economy. Congress passed WIOA, the first legislative reform of the public workforce system in more than 15 years, by a wide bipartisan majority. In doing so, Congress reaffirmed the role of the American Job Center (AJC) system, a cornerstone of the public workforce investment system, and brought together and enhanced several key employment, education, and training programs. In recent years over 20 million people annually turn to these programs to obtain good jobs and a pathway to the middle class. WIOA continues to advance services to these job seekers and employers.”

WIOA supersedes the Workforce Investment Act of 1998 and amends the Adult Education and Family Literacy Act, the Wagner-Peyser Act, and the Rehabilitation Act of 1973. WIOA authorizes the Job Corps, YouthBuild, Indian and Native Americans, and Migrant and Seasonal Farm worker programs, in addition to the core programs.   

President Barack Obama signed WIOA into law on July 22, 2014. In general, the Act takes effect on July 1, 2015, the first full program year after enactment, unless otherwise noted. The State Unified Plans and Common Performance Accountability provisions take effect July 1, 2016. The U.S. Department of Labor (DOL) will issue further guidance on the time frames for implementation of these changes.

WOIA Am I Eligible?

To determine if you are WOIA eligible, click here.

Our WIA plan

The Workforce Innovation and Opportunity Act (WIOA) provides designated regions and local workforce development areas the responsibility to create employment and training systems tailored specifically to regional economies. These systems must meet the needs of the full range of learners and workers, including those with barriers to employment. The system must also address the specific needs of regional employers and the skills they require. WIOA requires the Local Workforce Development Board (LWDB) to submit a local plan to the Governor. If the local area is part of a planning region, the LWDB will work collaboratively with other LWDBs in the designated region to prepare and submit its local plan as part of a regional plan. The local and regional plans provide the framework for local areas to define how their workforce development systems will achieve the purposes of WIOA. The regional and local plans serve as 4-year action plans to develop, align, and integrate the region and local area’s job driven workforce development systems, and provide the platform to achieve the local area’s visions and strategic goals.

As required by WIOA, the five Local Workforce Development Boards in the 10-county metro Atlanta region (Workforce Region 3) have prepared a regional workforce plan for the counties of Cherokee, Clayton, Cobb, DeKalb, Douglas, Fayette, Fulton, Gwinnett, Henry and Rockdale.  In addition, each of the five LWDBs has prepared unique local workforce plans for their service area. Fulton County, as the fiscal and administrative agent for the Fulton County Workforce Preparation and Employment System Board (FCWPES), prepared a local workforce plan update.

The regional workforce plan and the Fulton County Workforce Preparation and Employment System Workforce Development Board local workforce plan documents are available for review here:  

Fulton County WIOA Local Workforce Plan

GA Region 3 WIOA Regional Workforce Plan

What is a One Stop Center?

The Workforce Investment Act (WIA) requires that each service delivery area (there are 20 in Georgia) have at least one comprehensive or full-service One-Stop Center. A One-Stop Center is a place where Employers and Job Seekers can access a wide range of workforce services. In Georgia, there are over 45 "full-service" One-Stop Centers, and most areas have several other locations for customers to access workforce services also. A majority of the full-service locations are GDOL Career Centers, while others are separate facilities. Many different education, training, and employment-related services available in the community are also provided by various partner agencies at the One-Stop Center or through referrals.

The One-Stop system was designed to bring together many separate partners to seamlessly provide an array of services, from resume preparation to job search to placement to supportive services.  Thru the One Stop we assist qualified students in training for demanded occupations by providing counseling, case management, and career and job search coaching to facilitate their completion of occupational credentials and their optimal employment after graduation. WIA pays training costs not covered by the HOPE Scholarship Program as well as provides funding for tools, uniforms, licensing exams, etc. Up to $5000.00 the first year and $3000.00 the second year for a total of $8000.00 may be available for training at designated schools in certain demand occupations.

While One-Stops offer many of the same services, there are differences among One-Stops services based on the needs of customers in the community. For example, while all One-Stops provide workforce resource areas with a variety of self-service options online or through books, videos, or pamphlets, a One-Stop Center may offer specialized services in specific areas.  

At a One-Stop Center, every effort is made to make it as easy and convenient as possible for Employer and Job Seeker customers to get the customized services they need. Many customers will be able to get everything they need from a single location, during a single visit or multiple visits. Other customers may need services that are not available onsite. In these situations, One-Stop staff will facilitate necessary linkages and referrals.

The Fulton County One-Stop Career Centers are designed to assist Fulton County residents in obtaining and maintaining unsubsidized employment.  

The Service Sites provide job seekers with access to a variety of tools to aid in their job search. Some of the resources available at the Service Sites include:

  • Core and Intensive Levels of Service
  • Internet access for online job search
  • Computers for resume and cover letter writing
  • GED Preparation, Vocational Training, Life Skills Training
  • Self-assisted assessment and supportive services (on-line and written)
  • Access to a fax machine and telephone
  • Access to the State of Georgia’s Eligible Service Provider List

Intensive services are provided to laid off citizens (Dislocated Workers) and low income adults; additional services may be available, if you are in an approved activity which includes but not limited to Child Care Assistance, Transportation Assistance, Job Readiness Classes, and Job Search Assistance.

Workforce investment act one stop workforce system summary for job seekers.

What is a Service Delivery Area?

WIA allows for Automatic Designation of Service Delivery Areas (SDA’s) in Section 116 Article 2 which states: “The Governor shall approve any request for determination as a local area from any unit of general local government with a population of 500,000 or more.  

In Georgia, there are 12 State Service Delivery Regions and 20 local Workforce Investment Act (WIA) service delivery areas. In each of the 20 local areas there is a local Workforce Investment Board responsible for designing local One-Stop workforce systems that are employer-led, demand-driven, customer-friendly, and continuously improving. Each area has at least one comprehensive or full-service One-Stop Center providing a wide range of workforce services.


There are twenty (20) Service Delivery Areas in the state of Georgia. There are five (5) Metro Service Delivery Areas - Atlanta Regional Commission (ARC), City of Atlanta, Cobb County, DeKalb, and Fulton County. 

NOTE: Fulton County strongly encourages customers to receive services in the county in which they reside.  Our priority of funding is given to those who first live in Fulton County and/or has been laid off in Fulton County.


Fulton County

Workforce career centers

Adamsville regional health center

North Fulton Career Center

South Fulton Career Center