Fulton County Cyber Incident Update - February 5

Fulton County Cyber Incident Update - February 5

February 05, 2024

Fulton County staff worked through the weekend to continue our investigation into the recent cybersecurity incident and restore affected systems.

Fulton County has informed local and federal law enforcement and engaged outside experts to investigate and assist in the recovery process. It is important to note that there is no evidence or reason to believe that this incident is related to the election process or other current events.

While there are limits to the information we can provide at this time due to the ongoing investigation, we will continue to provide accurate and timely information to Fulton County residents and our other stakeholders.

The Fulton County IT team has made significant progress over the weekend in bringing certain services back online – but there is still more work to complete in order to make a full recovery, which will take time.

Throughout this process, we are prioritizing public safety and supporting essential services with workarounds that have been implemented for the time being so that we may continue to support Fulton County residents during the restoration process.

Operational Updates as of February 5

A limited number of phone services have been restored, and we are continuing to add additional lines. While this restoration is in process, a list of department and service contacts has been compiled to assist during this time. Click here for the list or contact customerservice@fultoncountyga.gov.

Offices of the Board of Assessors have resumed accepting homestead exemption applications. This is a manual process at this time, but residents may bring in their needed documentation to complete the application. Learn more at www.fultonassessor.org

Fulton County Boards of Equalization hearings are resuming beginning Tuesday, February 6, 2024. Please note that the process will require some modification at this time.

Please see updates from Fulton County Superior Court., click here.


Fulton County Probate Court has resumed issuing marriage licenses and marriage certificates. Friday weddings will take place as scheduled.

Probate Court has resumed issuing Renewal Weapons Carry Licenses, and initiating New Weapons Carry Licenses.

Currently, Probate is unable to except new filings as it relates to Decedents estates, Minor Guardianship, and Permanent Adult Guardianship.

Emergency services including Emergency Guardianships and Orders to Apprehend/ Involuntary Treatment are active.

Fulton County will continue to share updates on the restoration progress as services are brought back online. We thank our residents and partners for their patience as we navigate through our recovery.